Privacy Policy
Policy version: April 2025
1. Introduction
This Privacy Policy is provided by OJUA VENTURES LTD (trading as AbokiUK), a company registered in England and Wales under company number: 15964217 with registered office at 20 Wenlock Road, London, England, N1 7GU (‘we’, ‘our’ or ‘us’) for use of our products and services including our website abokiuk.com (Services).
We take your privacy very seriously. Please read this privacy policy carefully as it contains important information on how and why we collect, store, use and share any information relating to you (your personal data).
It also explains your rights in relation to your personal data and how to contact us or the relevant regulator in the event you have a complaint. Our collection, storage, use and sharing of your personal data is regulated by law, including under the UK General Data Protection Regulation (UK GDPR).
We are the controller of personal data obtained via the Services, meaning we are the organisation legally responsible for deciding how and for what purposes it is used.
2. What This Policy Applies To
This privacy policy relates to your use of the Services only.
The Services may link to or rely on other apps, websites, APIs or services owned and operated by us or by certain trusted third parties to enable us to provide you with Services. These other apps, websites, APIs or services may also gather information about you in accordance with their own separate privacy policies. For privacy information relating to these other apps, websites or services, please consult their privacy policies as appropriate. For more information, see the section ‘Who we share your personal data with’ below.
3. Personal Data We Collect About You
The personal data we collect about you depends on the particular activities carried out through the Services.
We will collect and use the following category of personal data about you when you use the Services:
| Category of data | In more detail |
|---|---|
| Identity and Account Data | ● Your name, address and email address ● Your account details, such as username and password |
| Technical Data | Such as your IP address, device type, and browser information collected during your use of the Services. |
| Location Data | Details of your location with a high degree of precision. See the section ‘Location services/data’ below where data concerning location is collected when using the Maps function of the Services |
| Usage Data | ● Your activities on, and use of, the Services which reveal your preferences, interests or manner of use of the Services and the times of use ● Data you store online with us using the Services including your usage history or preferences (while such data may not always be personal data as defined at law in all cases we will assume it is and treat it in accordance with this policy as if it were) |
| Enquiry Data | Data collected when you make an enquiry with us such as your name, address and email address |
We do not collect debit/debit card details currently.
If you do not provide personal data we ask for where it is required, including the geo-localisation services, it may prevent us from providing services and/or the Services to you.
We collect and use this personal data for the purposes described in the section ‘How and why we use your personal data’ below.
4. Children’s Data
Our services are not targeted nor intended for children under the age of 13. We do not knowingly collect personal data from children under the age of 13 without the consent of a parent or guardian. If you are under 13, please do not use our services or provide any personal information to us.
In accordance with the UK GDPR and the Data Protection Act 2018, if we become aware that we have collected personal data from a child under the age of 13 without appropriate consent, we will take steps to delete that information as soon as possible.
5. Sensitive Data
Sensitive personal data (also known as special category data) means information related to personal data revealing racial or ethnic origin; political opinions; religious or philosophical beliefs; trade union membership; genetic data; biometric data (where used for identification purposes); data concerning health; data concerning a person’s sex life; and data concerning a person’s sexual orientation.
Please note that we do not knowingly or intentionally collect sensitive personal data or information about criminal convictions from individuals and that you should not submit sensitive data to us.
If, however, you do submit sensitive data to us, for example, by publishing it through a forum or user-generated content feature—we will treat it as having been manifestly made public by you, in accordance with Article 9(2)(e) of the UK GDPR.
6. Location Services/Data
WE REQUEST YOUR CONSENT TO USE LOCATION SERVICES TO IDENTIFY YOUR PRECISE LOCATION EACH TIME YOU USE THE SERVICES (I.E., EACH SESSION OR AFTER BEING IN THE BACKGROUND FOR OVER 30 SECONDS). THIS DATA IS USED TO ENABLE THE ‘MAPS’ FEATURE AND ENHANCE YOUR EXPERIENCE (LAWFUL BASIS: YOUR CONSENT, ARTICLE 6(1)(A)). IF YOU ENABLE LOCATION SERVICES, GOOGLE, OUR MAP SERVICE PROVIDER, WILL ALSO COLLECT LOCATION DATA IN ACCORDANCE WITH ITS PRIVACY POLICY (AVAILABLE AT https://policies.google.com/privacy). WE DO NOT CONTROL GOOGLE’S DATA PRACTICES, INCLUDING RETENTION PERIODS, AND RECOMMEND REVIEWING THEIR POLICY FOR DETAILS. YOU CAN DISABLE LOCATION SERVICES ANYTIME VIA YOUR DEVICE SETTINGS.
We may integrate Google Maps into our Services for location functionality. While we do not control how Google processes your personal data, we recommend reviewing their privacy policy to understand their data practices: https://policies.google.com/privacy
7. How Your Personal Data Is Collected
We collect personal data from you directly when you sign up to the Services, contact us, or interact with us via social media, as well as indirectly through your use of the Services. We use cookies and similar technologies to collect certain data about you, as follows:
- Essential cookies: These are necessary for the Services to function (e.g., to keep you logged in or secure your session). We use these based on our legitimate interests (UK GDPR Article 6(1)(f)) to provide a working service. Examples include session cookies that expire when you close your browser.
- Non-essential cookies: These include analytics cookies (e.g., to track how you use the Services and improve it) and marketing cookies (e.g., to tailor promotions). We only set these with your consent (UK GDPR Article 6(1)(a)), which you provide via our cookie banner when you first visit the Services. Analytics data might include your IP address or browsing patterns, retained for up to 12 months.
You can manage your cookie preferences at any time through our , accessible via the footer of our website or app. For more details, including cookie names, durations, and third-party providers (e.g., Google Analytics), see our Cookie Policy. If you block essential cookies via your browser, some features of the Services may not work.
8. How And Why We Use Your Personal Data
Under data protection law, we can only use your personal data if we have a proper reason, e.g.:
- where you have given consent
- to comply with our legal and regulatory obligations
- for the performance of a contract with you or to take steps at your request before entering into a contract, or
- for our legitimate interests or those of a third party
A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own. You can obtain details of this assessment by contacting us (see ‘How to contact us’ below).
The table below explains what we use your personal data for and why.
| Purpose | Lawful Basis |
|---|---|
| To set up and manage your account | Performance of a contract (Article 6(1)(b)) – to provide you access to the Services. |
| To provide the Services (e.g., maps feature) | Performance of a contract (Article 6(1)(b)) – to deliver functionality you’ve requested. |
| To send you email marketing (e.g., promotions) | Consent (Article 6(1)(a)) – obtained via opt-in when you sign up or later agree. |
| To respond to your inquiries or complaints | Legitimate interests (Article 6(1)(f)) – to support customers and improve our Services. |
| To analyse usage and enhance the Services | Legitimate interests (Article 6(1)(f)) – to understand trends and fix issues. |
| To comply with legal requirements (e.g., tax records) | Legal obligation (Article 6(1)(c)) – to meet UK laws like HMRC rules. |
If you share sensitive data (e.g., health or ethnicity) via the Services—like through a forum—we’ll only process it with your explicit consent (Article 9(2)(a)) or if it’s necessary for legal claims (Article 9(2)(f)). We don’t seek this data intentionally (see ‘Sensitive Data’ below). For details on data sharing, see ‘Who we share your personal data with’—this doesn’t change our lawful bases but ensures your data stays protected.
9. Marketing
We intend to send you email marketing to inform you of our services such as promotions.
We will only send you marketing emails where you have explicitly opted in, or where the law otherwise permits us to do so (e.g., where you’re an existing customer and have not opted out). You may withdraw your consent or opt out of future communications at any time by clicking ‘unsubscribe’ or contacting us at info@abokiuk.com
We will always treat your personal data with the utmost respect and never sell or share it with other organisations for marketing purposes.
For more information on your right to object at any time to your personal data being used for marketing purposes, see ‘Your rights’ below.
10. Who We Share Your Personal Data With
We routinely share personal data with service providers we use to help us run our business or provide the services or functionalities in the Services, including developers, cloud storage providers and Google, Inc. for Google Maps location functionality. We may integrate Google Maps into our Services for location functionality. While we do not control how Google processes your personal data, we recommend reviewing their privacy policy to understand their data practices: https://policies.google.com/privacy
We only allow service providers to handle your personal data if we are satisfied they take appropriate measures to protect your personal data. We also impose contractual obligations on service providers to ensure they can only use your personal data to provide services to us and to you.
We or the third parties mentioned above may occasionally also need to share your personal data with:
- external auditors, e.g. in relation to the audit of our accounts and our company - the recipient of the information will be bound by confidentiality obligations
- professional advisors (such as lawyers and other advisors) - the recipient of the information will be bound by confidentiality obligations
- law enforcement agencies, courts or tribunals and regulatory bodies to comply with legal and regulatory obligations
- other parties in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency - usually, information will be anonymised but this may not always be possible, however, the recipient of the information will be bound by confidentiality obligations
If you would like more information about who we share our data with and why, please contact us (see ‘How to contact us’ below).
We will not share your personal data with any other third party.
11. How Long Your Personal Data Will Be Kept
WE RETAIN YOUR PERSONAL DATA ONLY AS LONG AS NECESSARY FOR THE PURPOSES IN THIS POLICY. RETENTION PERIODS DEPEND ON THE DATA TYPE AND PURPOSE:
- ACCOUNT DATA (E.G., NAME, EMAIL): RETAINED WHILE YOUR ACCOUNT IS ACTIVE AND FOR 6 YEARS AFTER CLOSURE TO COMPLY WITH UK TAX LAWS (E.G., HMRC REQUIREMENTS) AND LEGAL OBLIGATIONS (E.G., LIMITATION ACT 1980 FOR DEFENDING CLAIMS).
- LOCATION DATA: KEPT ONLY FOR YOUR SESSION’S DURATION, OR UP TO 30 DAYS IF NEEDED TO TROUBLESHOOT TECHNICAL ISSUES WITH THE MAPS FEATURE.
- USAGE DATA (E.G., ACTIVITY HISTORY): RETAINED FOR 12 MONTHS TO ANALYSE AND IMPROVE THE SERVICES, THEN ANONYMISED.
- IF A SPECIFIC LEGAL REQUIREMENT (E.G., A COURT ORDER) MANDATES LONGER RETENTION, WE’LL KEEP ONLY THE NECESSARY DATA FOR THAT PERIOD AND INFORM YOU IF FEASIBLE. AFTER THESE PERIODS, WE SECURELY DELETE OR ANONYMISE YOUR DATA.
12. Transferring Your Personal Data Out Of The UK
At this point in time, we do not transfer your personal data outside of the UK. If this changes, we would comply with applicable UK laws designed to ensure the continued protection and privacy of your personal data. Any updated destinations to which we send your personal data, would be indicated in the present section and notified to you in accordance with the section on ‘Change to this privacy policy’ below.
Furthermore, under UK data protection laws, we can only transfer your personal data to a country outside the UK where: the UK government has decided the particular country ensures an adequate level of protection of personal data (known as an ‘adequacy regulation’) further to Article 45 of the UK GDPR; there are appropriate safeguards in place, together with enforceable rights and effective legal remedies for you; or a specific exception applies under relevant data protection law. Accordingly, if we were to start transferring your personal data from the UK to:
- The EEA: we would rely on the adequacy finding granted by the UK to the EU under the Withdrawal Agreement to do; for any transfers from the EU to the UK, we would rely on the adequacy regulation granted to the UK under the Adequacy Decision.
- Any country located outside the UK/EEA: we would rely on appropriate safeguards under the UK GDPR, such as by including the relevant Standard Contractual Clauses in our data processing agreements
- In the event we could not or choose not to continue to rely on either of those mechanisms at any time we would not transfer your personal data outside the UK unless we could do so on the basis of an alternative mechanism or exception provided by UK data protection law.
13. Your Rights
You generally have the following rights regarding your personal data:
- The Right to Access – You can request a copy of the personal data we hold about you.
- The Right to Rectification – You can ask us to correct any inaccurate or incomplete data.
- The Right to Erasure – In certain circumstances, you can ask us to delete your data (also known as the "right to be forgotten").
- The Right to Restrict Processing – You can request that we limit how we use your data.
- The Right to Data Portability – You can ask to receive your data in a structured, commonly used format or for it to be transferred to another organisation.
- The Right to Object – You can object to our processing of your data where we rely on legitimate interests or direct marketing as our legal basis.
- The Right to Withdraw Consent – If we are processing your data based on your consent, you can withdraw that consent at any time.
For more information regarding these rights, please visit the ICO website here: https://ico.org.uk/
For further information on each of those rights, including the circumstances in which they do and do not apply, please contact us (see ‘How to contact us’ below). You may also find it helpful to refer to the guidance from the UK’s Information Commissioner on your rights under the UK GDPR.
If you would like to exercise any of those rights, please complete a request form—available on our website at abokiuk.com or email, call or write to us—see below: ‘How to contact us’.
When contacting us please:
- provide enough information to identify yourself (e.g., your full name and username) and any additional identity information we may reasonably request from you; and
- let us know which right(s) you want to exercise and the information to which your request relates.
14. Keeping Your Personal Data Secure
We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
If you want detailed information from Get Safe Online on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
15. How To Complain
Please contact us if you have any queries or concerns about our use of your information (see below ‘How to contact us’). We hope we will be able to resolve any issues you may have.
You also have the right to lodge a complaint with the Information Commissioner.
The Information Commissioner can be contacted at https://ico.org.uk/make-a-complaint or telephone: 0303 123 1113.
16. Changes To This Privacy Policy
We may change this privacy policy from time to time. When we make significant changes we will take steps to inform you, for example via the Services or by other means, such as email.
17. How To Contact Us
You can contact us by post, email or telephone if you have any questions about this privacy policy or the information we hold about you, to exercise a right under data protection law or to make a complaint.
Our contact details are shown below:
- Email: info@abokiuk.com
- Office Address: 20 Wenlock Road, London, England, N1 7GU
- Phone: +44 7867 853 695
If we appoint a Data Protection Officer (DPO), their contact details will be added here.